daycare faq

Physical exercise, mental stimulation, and social interaction is what your dog will get here! At The Ruff House our dogs play ALL DAY! NO CRATES! Our employees are trained to be 'leaders of the pack' in order to maintain a safe and enjoyable environment for all attending dogs. 

During a Meet & Greet, the daycare staff will introduce your dog to the facility and other dogs under controlled and supervised conditions. They will observe and evaluate how your dog interacts and plays! Meet & greets must be scheduled ahead of time and cost $38. We require all Meet & Greet dogs to stay for a minimum of 4 hours on their first day so they have a chance to become acquainted with the environment. As long as everything goes well, they'll officially be a member of the pack! 

We require all dogs that attend The Ruff House to have their Bordetella (Kennel Cough), Distemper (DHLPP), & Rabies vaccines. All dogs 6 months & older MUST be spayed or neutered. 

If your dog(s) will NOT be coming in for a scheduled daycare reservation you must let us know in advance. If you do not let us know, that day will be marked as a no show. After 3 no shows, you will lose all future daycare reservations. 

If you are late to pick your dog(s) up without notice, you will be charged $20 for every 5 minutes your dog is here after our closing time. After 3 late pickups, your dog(s) will no longer be allowed to come for daycare.

We are not able to accommodate walk ins for daycare. You must have a previously scheduled reservation, or contact us to see if we have any available space.